Frequently Asked Questions
Are your prices competitive?
Absolutely! Unlike other fundraisers, we don’t increase the price of our items because it’s a fundraiser. We want parents to save money and time.
What kind of organizations do you work with?
We work with PTA’s, PTO’s, Booster Clubs, or any organization which is officially affiliated with a school.
What grade levels do you service?
Although we can work with any grade level, we are currently focused on K-5 classrooms.
Who can purchase items from my PTO’s storefront?
Parents, teachers, or anyone in the community can purchase from your storefront to benefit your PTO.
What percentage will my PTA/PTO receive?
PTA’s currently receive 12% of whatever parents spend on school supplies. However, some PTA’s and PTO’s can receive up to 20%. Please contact us for details.
How is the percentage calculated?
The percentage that your PTO will receive is based upon the amount that parents spend on school supplies. This does not include shipping, tax, processing fees, or any other kinds of fees.
When will my PTA receive its funds?
Funds for the previous month are dispersed on the 15th of the month. If the funds are less than $10, the payment will be deferred until the following month.
How are items shipped?
Our items are shipped via UPS or USPS.
What is your return policy?
Unused items can be returned within 30 days of the purchase date.
What is your exchange policy?
Unused items can be exchanged within 30 days of the purchase date.
© Classroom Genie, 2018